Privacy Policy

Inner Releaf website is owned by Inner Releaf, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Inner Releaf, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Inner Releaf website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit Inner Releaf, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security. As such, we collect and process only the minimum personal data necessary to operate the website effectively and fulfill our obligations to you. This includes, but is not limited to, your IP address for security purposes, basic browsing information to analyze website usage and improve user experience, and contact details if you choose to interact with us directly. We avoid collecting any data that is not strictly necessary for these purposes.

Information collected automatically is used only to identify potential cases of abuse, such as attempts to hack the website, engage in spamming or phishing activities, violate the terms of service, or harm other users. We collect information about such activities solely to investigate and prevent such occurrences and protect the integrity of the website and its users.

You can visit the website without telling us who you are or revealing any information that could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via our contact form.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Cookies:

We use essential cookies to ensure the website functions properly and provide a seamless user experience. These cookies do not track your individual browsing activity or collect any personal data. We may also use optional analytics cookies to understand website usage patterns and improve user experience. You can manage your cookie preferences through your browser settings. Instructions on how to manage cookies can be found on your browser's official website. Please note that disabling cookies may affect some website functionalities.

Legal Basis for Processing:

We process your personal data based on the following legal grounds:

  • Necessity of Processing for the Performance of a Contract: When you use features requiring user accounts or engage in transactions on the website, we process your data to fulfill our contractual obligations to you, such as providing access to services or completing purchases.

  • Legitimate Interests: We may process your data for our legitimate business interests, such as analyzing website usage to improve user experience, preventing fraud, and ensuring the security of our services. We always balance these interests with your privacy rights and ensure our data processing is necessary and proportionate.

Retention Period:

We retain your personal data for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention period include the nature of the personal data, the purposes for processing, and applicable legal requirements.

User Consent:

By using our website, you consent to the processing of your personal data as described in this Privacy Policy. You have the right to withdraw your consent at any time. If you wish to withdraw your consent, please contact us through our contact form. Please note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Complaints:

If you believe that your data protection rights have been breached or if you have any concerns about how we process your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. You can contact the ICO directly on their website.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may contact us through our contact form.